Refund and Exchange Policy
We do not provide a refund of “any” paid amount for a puppy or exchange of a puppy for another puppy. As a result, you are encouraged to be sure of your selection from our numerous beautiful puppies.
However, we will exchange your puppy for another puppy If the puppy has developed a lethal illness prior to travel that puts him/her in a bad health condition. Please refer to the Health Guarantee page.
We always get an approximate value for the adult weight of our puppies. To fulfill this purpose, we use the International Teacup Puppy Weight Chart. The chart only provides an approximate or estimate value, hence, we do not and cannot guarantee that the approximate weight on each adult puppy is exact.
Once you make a full payment or place a deposit for a puppy, you unequivocally agree to these terms.
We, therefore, recommend that you review our puppies correctly by browsing their pictures and videos before making your choice.